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Recovery Collector

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Job Ref:  13022
Employer:  Alliance Data
Financial Services:  Call Center
Job Type:  Full Time
State:  Colorado (CO)
City:  Westminster
Post Code:  80234
Address: 
Salary:  12.86 minimum
Post Date:  12/02/2011
About the Opportunity
  • Updates and documents account information and records.
  • Selects appropriate customer correspondence.
  • Locates customer through acceptable skip tracing techniques.
  • Adheres to collection laws and internal guidelines.          
  • Analyzes customer financial information.
  • Follows prescribed guidelines for bankruptcy, CCCS fraud and disputes.
  • May request or perform account maintenance.
  • Responds to, redirects or escalates calls as appropriate.
  • Works with minimal direct supervision.
  • Performs other related duties as assigned. 
Qualifications
  • Current performance must consistently rank in the top half of the department.
  • Good verbal communications skills.
  • Must have shown ability to multi-task.
  • Must have shown ability to work independently.
  • Demonstrated excellent problem solving skills.
  • Show ability to prioritize.
  • Good organizational skills.
  • Minimum of two years of collection experience.
  • Ability to work a minimum of 40 hours per week.
  • Not be in any stage of corrective action (attendance and/ or performance) 

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